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Resident Benefits Package

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Residents can access full program details, vendor information, and next steps inside the Resident Portal in the “What’s Next” documentation. The process is simple and residents coordinate scheduling directly with the vendor once a request is submitted.

Why We Include a Resident Benefits Package

The Resident Benefits Package helps simplify the resident experience while also helping protect the property. Features like air filter delivery, pest control coordination, and resident support services help reduce maintenance issues and encourage better property care throughout the lease.

Benefits Included

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Pest Control (On-Demand)

On-Demand Pest Control is a fast and easy way to treat active pest infestations. Residents can submit a request and coordinate service directly with the vendor once the request is submitted.

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Filter Delivery (Quarterly)

Air filters are delivered directly to your home on a regular schedule to help maintain HVAC efficiency and improve air quality. The first filter typically arrives within the first 45 days after enrollment.

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Utility / Move-In Concierge

Our move-in concierge service helps simplify your transition by assisting with utility setup including electricity, gas, water, internet, and more.

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Rewards + Credit Building

Residents can earn rewards for on-time rent payments and build credit as rent payment history may be reported to credit bureaus to help improve credit scores.

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Identity Protection

Residents receive identity theft protection monitoring that helps protect personal information and provides support in case of identity theft incidents.

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Insurance Program

The insurance program provides liability protection and coverage options designed to meet lease requirements and help protect residents.

Frequently Asked Questions

What is the Resident Benefits Package?

A bundle of services and perks designed to make renting easier and help protect the home. Full details are provided in your lease and Resident Portal.

Am I required to have the Resident Benefits Package?

Yes. All residents are enrolled in our Resident Benefits Package ($49.95/month required). Program details are provided in your lease and Resident Portal.

How often do I receive air filters?

Filters are delivered quarterly. The first filter is typically delivered within the first 45 days after enrollment.

Is there an extra charge for filters or delivery?

No separate filter fee is charged beyond the monthly Resident Benefits Package fee, as long as the request or delivery is handled through the program process.

How do I access vendor details or request service?

Log in to the Resident Portal and refer to the “What’s Next” documentation for program instructions and vendor details. Residents coordinate scheduling directly with the vendor once the request is submitted.

Where do I access full program details?

Full program information can be found in your lease/onboarding documents and inside the Resident Portal.